Shipping & Delivery

We understand that every piece of jewelry is a priceless treasure. No matter where you are in the world, we partner with top-tier global logistics solutions and secure full insurance coverage for every single shipment, ensuring your precious pieces arrive safely and immaculately into your hands.

Hong Kong: Premium White-Glove Delivery 
For our local orders within Hong Kong, we offer a dedicated hand-delivery service. Our private courier team operates with the highest standards of discretion and care, delivering your jewelry directly to your doorstep for the ultimate peace of mind and personalized experience.

Mainland China: Exclusive Secure Express
For orders within Mainland China, we utilize exclusive, high-security express courier services. The entire transit process is highly trackable and guarded under strict security protocols to ensure your jewelry is handled with the utmost care.

International Shipping: Premier Global Express
For all international destinations outside of Hong Kong and Mainland China, we exclusively deploy premium global express couriers for worldwide shipping. Their impeccable global networks and efficient customs clearance ensure that your valuable parcel crosses borders swiftly and arrives securely.
Please note that to ensure the absolute security of your precious fine jewelry, our dedicated team will contact you directly to confirm all shipping details and logistics preferences before your order is officially dispatched.

International Duties and Taxes
As ZURI Atelier is based in Hong Kong, a free-trade port, no export duties are charged from our end. However, please note that customs regulations and import duty thresholds vary significantly depending on the destination country. International orders may be subject to local import duties, value-added taxes (VAT), or other local fees, which are determined by your local authorities and are the sole responsibility of the customer (the recipient).
To ensure the smoothest delivery experience, we highly recommend reviewing your local customs policies and contacting our customer service team before finalizing your purchase. We will gladly help you assess local tax levels and coordinate with you to select the most suitable and secure shipping arrangement.

100% Fully Insured Shipments
For your absolute peace of mind, comprehensive transit insurance is purchased for every single item prior to dispatch, regardless of whether it is a local, domestic, or international delivery. Until the parcel is successfully handed over to you and signed for, all transit risks are fully covered by us and our insurance underwriters.